Terms of Service

1. Introduction

Welcome to Happynestling. By engaging with our services, including but not limited to purchases made through our platforms, you agree to the following Terms of Service.

2. Consent to Email Marketing

By making a purchase or interacting with our services, you provide explicit consent to subscribe to Happynestling's email marketing communications. These communications may include promotional offers, updates, and relevant content regarding our products and services.

3. Personal Data Protection

Happynestling is committed to protecting your personal data in compliance with the Personal Data Protection Act (PDPA). We ensure that all collected data is securely stored, used, and disclosed only for purposes relevant to the services we provide, including email marketing and order fulfillment.

4. Withdrawal of Consent

If you no longer wish to receive email marketing communications from us, you may opt-out at any time by writing to support@happynestling.com. Upon receiving your request, we will process your withdrawal promptly and ensure you are removed from our mailing list.

5. Retention of Personal Data

Your personal data will be retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal and regulatory requirements. Once the data is no longer needed, it will be securely deleted or anonymized.

6.No Refund / Exchange Policy for Digital Products

Our No Refund Policy is designed to ensure clarity and fairness regarding digital product purchases. By implementing this policy, we aim to maintain a fair approach for all parties while safeguarding the integrity of our business.

• Instant Access to Content: Digital products, once purchased, are typically delivered instantly. This immediate access means the product cannot be returned in the same way as a physical item, as it is already in the possession of the buyer.

• Nature of Digital Products: Digital products such as software, eBooks, online courses, or downloadable files are intangible and non-returnable. Once downloaded or accessed, the product is considered used.

• Pre-Purchase Transparency: To help customers make informed decisions, we provide detailed descriptions, previews, or sample content where applicable. If you have any questions before purchasing, our customer support team is happy to assist.

• Exceptions: In cases of technical issues (eg. Disabled access / No Download within 24 hours) or if the product is not as described, we encourage customers to contact us. We will work to resolve any concerns, such as providing a replacement or alternative solution, where deemed appropriate.

7.For Non-Digital products

Please kindly contact support@happynestling.com

8. Amendments to Terms of Service

Happynestling reserves the right to update or modify these Terms of Service at any time. Any changes will be reflected on our website, and continued use of our services constitutes acceptance of the revised terms.

9. Contact Us

For inquiries or concerns regarding these Terms of Service or our data protection practices, please contact us at support@happynestling.com

By engaging with Happynestling, you acknowledge that you have read, understood, and agreed to these Terms of Service.